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High Fives

Case Studies

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Supporting Independent Living: Transforming Back-Office Functions

Assist a team battling high volumes of unstructured data with a significant amount of re-keying into multiple systems. The time consuming work, and re-work, led to delays in funding allocations - resulting with delayed payment to individuals.

Supporting Independent Living by Transforming
Back-Office Functions

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Simplifying Funding Applications for Life-Changing Sport Program

Applications for Chapters funding was done on Microsoft Excel, resulting in many communication chains with a loss of version control. Resulting in a poor user experience, and a lack of standardisation of data creating complicated analysis. 

Simplifying Funding Applications for Life-Changing Sport Programs

Digitising Intake at Emergency Humanitarian Reilief Centers

A digital solution was designed and deployed in a week, eliminating large amounts of manual work and allowing relief center staff to focus on providing important services to people in need. 

Digitising Intake at Emergency Humanitarian Relief Centers

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Optimising Candidate Onboarding for Community Services

Onboarding team overextended with amount of communications, in the forms of PDFs, emails, and phone calls, required. With a resulting timeline of 90 days for candidate application to be considered 'onboarded'.

Optimising Candidate Onboarding for Community Services

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Transforming FMS Services: Streamlined Onboarding Solutions

An expected 40,000 form submission for onboarding and screening candidates is data-intensive process. The processing and approval of these applications required updating to be efficient and give participants timely access to important funding.

Transforming FMS Services: Streamlined Onboarding Solutions

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Digitising Intake at Emergency Humanitarian Reilief Centers

A digital solution was designed and deployed in a week, eliminating large amounts of manual work and allowing relief center staff to focus on providing important services to people in need. 

Equiniti

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Automating the most complex Customer Service Interactions

Increase cost of energy and rise in UK cost of living, OVO team saw an increase number of calls to their contact centre. The high call volumes led to long wait times and poor customer experience.

Automating the most complex of customer service interactions

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Finance Transformation: Laying the foundation for success

Amidst the wave of automation, they were keen to evolve the Finance team's offering. With a key driver of replacing their current Finance ERP platform, and simplifying the current Financial Technology stack.

Finance Transformation: Laying the foundation for success

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Digitising Intake at Emergency Humanitarian Reilief Centers

A digital solution was designed and deployed in a week, eliminating large amounts of manual work and allowing relief center staff to focus on providing important services to people in need. 

Sunrise Medical

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