Our Technology Approach
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Multi-Skilled Digitial Workforce
Workflow
Human-to-Robot Interaction
Data Ingestion
Decision Intelligence
Robotic Execution
Monitoring & Process Intelligence
to learn more
Multi-Skilled Digital Workforce
Workflow
Human-to-Robot Interaction
Data Ingestion
Decision Intelligence
Robotic Execution
Monitoring & Process Intelligence
- the orchestrator of the Digital Workforce
Bizagi creates an agile orchestration layer that wraps around the Digital Workforce ensuring the efficient movement of data, tasks and triggers across the workforce. Bizagi manages the work coming into and out of the Digital Workforce, ensuring each part of the workforce is running at the correct time with the correct data - orchestrating the digital workforce.
- facilitates human-to-robot interaction
TrustPortal extends the functionality of automation by enabling real-time human-to-robot interactions and is especially effective in contact centre operations, where it augments contact centre agents, reduces costs and improves the customer and staff experience.
Trust Portal Capabilities
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Human in the loop: robot-to-human and human-to-robot interactions
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Attended / assisted front office automation
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Customer RPA: enabling RPA into customer and partner portals
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Unified desktops - reducing the number of applications on the desktop
Antworks provides machine reading capabilities. Antworks' market-leading Cognitive Machine Reading (CMR) software provides vision capabilities which far outperform traditional OCR. CMR combined with Natural Language Processing (NLP) creates a powerful tool to ingest and understand incoming, unstructured data, creating actions for our digital workforce.
- provides digital, expert coworkers
Clevva provides digital experts which take customers and employees through complex processes, by asking questions in real-time and providing necessary data at the right step of the process. Clevva helps agents and customers arrive at a decision quicker and in doing so creates structured data for virtual workers to action.
- the 'workhorse' of the digital workforce
As the pioneer in RPA, Blue Prism delivers the world's most successful Digital Workforce. The companies' software robots automate repetitive administration tasks whilst meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount. Now available over the cloud.
Blue Prism powers our digital workforce, taking data and triggers from across the enterprise, then actioning the request in the various systems using traditional RPA or calling APIs.
- think bigger about data
Monitoring a Digital Workforce is a complex task, yet data is fundamental to the efficient performance and running of your automation programme. Providing the correct data in real-time to handle exceptions and providing accurate performance data allows efficient allocation of development effort. Using Auto-Mate, our proprietary Intelligent Automation toolkit, we've built a reporting suite to ensure the control room has access to all the required data to run, in real-time.
Moving beyond monitoring we think in many deployments, the real value in the data is often missed. Everything your Virtual Workforce does is tracked and digitised - meaning significant data is generated on the content of what your Virtual Workforce is doing. Access your process content data through Auto-Mate to leverage your operating data across the enterprise.