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Digital Experience

Digital transformation is key, but most programmes fall short on the experience, for customers & employees, we call this the experience gap 
We help people deliver real transformation in the front office,
both the experience and the efficiencies, with in-year ROI and limited IT impact.
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The Contact Centre Conundrum

Need to do more, with less, with one hand tied behind our backs
Legacy Systems
Squeezed Economics
Siloed Channels & Data
Duration to Competency V Flexibility
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Customers Smarter than Organisation
Difficult, Impersonal, High-Cost Conversations
Digital Disrupters
Sub-Optimal, Disconnected Experiences
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What if there were a better way?

All the right information at the right time for agents

No unnecessary keystrokes / working across systems 

Let agents focus on the conversation

Simple UI that removes reliance on base systems


And ...

No system development necessary

No need to swap out legacy systems

With Transformative Results

DXT can do that


A dynamic, web-based UI.

Designed to be the CS hub for agents.


Takes the robot out of the human and does the systems heavy listing for the agent.

Contact centre and automation experts. We design, drive and deliver your transformation.

We bring the Experience to Digital Transformations

DigiBlu's team uses its years of experience to transform customer contact operating models
in big blue chips
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