Our Approach
We bring our experienced consulting mindset
with deep technical expertise.
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Development
Digital Experience
Harnessing the power of Intelligent Automation to transform your Front Office.
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The Contact Centre Conundrum
Need to do more, with less, with one hand tied behind our backs
Legacy Systems
Squeezed Economics
Siloed Channels & Data
Duration to Competency V Flexibility
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Customers Smarter than Organisation
Difficult, Impersonal, High-Cost Conversations
Digital Disrupters
Sub-Optimal, Disconnected Experiences
What if there were a better way?
All the right information at the right time for agents
No unnecessary keystrokes / working across systems
Let agents focus on the conversation
Simple UI that removes reliance on base systems
And ...
No system development necessary
No need to swap out legacy systems
With Transformative Results
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Service Assist can do that
A dynamic, web-based UI.
Designed to be the CS hub for agents.
Executes commands and tasks created by the agent within TrustPortal.
Contact centre and automation experts. We design, drive and deliver your transformation.
