Digital Solutions
Agentic AI
Agentic AI refers to AI-powered entities that simulate human interactions, providing personalised assistance, resolving queries and actioning workflow across various digital platforms with consistency. They excel at handling both routine and complex queries, while continuously learning and adapting, improving accuracy and efficiency with each interaction, and supplying valuable insights into customer behaviours. Deploying Agentic AI frees up human agents for more complex issues, enhancing overall productivity, elevating customer experience, and positioning your organisation as pioneers in leveraging AI for service delivery.
Web Forms and Applications
Every company needs to collect data from customers, employees or suppliers, whether it's capturing sales leads, onboarding candidates or feedback forms. User Experience is often lacking, yet plays a crucial role in creating and maintaining competitive advantage. The DigiBlu team will work with you to build & deploy Forms and Applications that not only look good, but streamline workflow and create opportunity for further automation.
Microsoft Power Platform
Microsoft Power Platform is a low-code suite that enables organisations to quickly build business applications, automate processes, and gain actionable insights from their data. DigiBlu leverages Power Platform to deliver scalable, secure solutions that connect systems, streamline operations, and empower teams - combining rapid development with enterprise-grade governance. By aligning the platform’s capabilities with client processes and strategic goals, we accelerate value delivery while reducing complexity, cost, and reliance on traditional development.
Systems Integration
System integration is about making your technology and processes work together seamlessly. By unifying your systems you enable effective communication and data flow across departments which reduces duplication of effort, enhances decision-making with real-time insights, and improves operational efficiency. We have a range of tools and techniques to deliver integration of both modern (API) and legacy (RPA) systems.
Robotic Process Automation
Robotic Process Automation (RPA) is a technology that employs software robots to automate repetitive, rules-based tasks. Activities can be executed automatically through an Application’s User Interface or via API’s, resulting in streamlined processes, reduced errors, operational efficiencies, and significant cost savings. While RPA solutions typically attract in-year ROI, embarking on a programme of automation across the entire business offers most potential benefit as developers capitalise on reusable components to accelerate solution delivery.
Business Intelligence
Business Intelligence (BI) is a term used to describe converting raw data into meaningful insights that drive strategic decisions. We work with your management and operational teams to unlock a holistic view of your business, empowering you with comprehensive insights needed to navigate your transformational journey with clarity and precision.
User Experience (UX) Design
Elevate your digital presence and enhance customer satisfaction. UX design focuses on creating seamless and intuitive experiences for users across websites, mobile apps, and other digital platforms. Our experts conduct user research to understand needs, and design intuitive interfaces that lead to increased customer loyalty and higher retention rates.​​